Terms & Conditions

Terms

I'm dedicated to provide my customers with the highest level of Customer Service and finely crafted pieces.

If however you are dissatisfied with your purchase, please feel free to return it within the following guidelines. Items are refundable within 10 days of receipt.


Delivery & Shipping

New Zealand Customers

Delivery cost in New Zealand is usually from about $10 to $30 depending on the delivery area, weight and size of the order.

International Customers

Delivery cost varies depending on the country of destination, shipping option and weight of the product. We will confirm the exact shipping cost with you by e-mail before we send the item.


Returns & Refunds

Items are refundable within 10 days of receipt. If you are dissatisfied with the received product please return it to us and we will refund you the purchase price minus freight and handling costs.

If your item was damaged when received, please notify us immediately by e-mail or telephone quoting your Order Number. We will arrange for replacement or refund.


Queries & Suggestions

Should you have any queries about our products or suggestions about how we could improve our product range or customer service please don't hesitate to contact us and let us know.


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